Frequently Asked Questions

General FAQs

Menopause and Perimenopause

How long does perimenopause typically last?

Answer: Perimenopause can last for several years, with the average duration being around 8-12 years. However, it can vary for each individual, and some women may experience it for a shorter or longer period.

What is the difference between perimenopause and menopause?

Answer: Perimenopause is the transitional phase leading up to menopause, during which hormone levels fluctuate, and menstrual cycles become irregular. Menopause marks the end of the reproductive years when menstruation ceases for at least 12 consecutive months. Perimenopause typically starts in a woman’s 40s, while menopause is usually reached in her early 50s.

Can I still get pregnant during perimenopause?

Answer: Yes, it is possible to get pregnant during perimenopause, as ovulation can still occur sporadically. If you want to avoid pregnancy, it’s essential to continue using contraception until you have reached menopause and have gone 12 consecutive months without a period.

How can I manage hot flashes and night sweats naturally?

Answer: Managing hot flashes and night sweats may involve lifestyle changes, such as wearing breathable clothing, staying in a cool environment, avoiding triggers like spicy foods, caffeine, and alcohol, and practicing relaxation techniques like deep breathing or meditation.

Is it normal to experience mood changes during menopause?

Answer: Yes, mood changes are common during menopause due to hormonal fluctuations. Many women may experience mood swings, irritability, or feelings of sadness. Engaging in regular physical activity, practicing relaxation techniques, and seeking support from friends, family, or a therapist can help manage mood changes during this time.

What are the most common symptoms of perimenopause and menopause?

Perimenopause and menopause can bring various symptoms, such as hot flashes, night sweats, mood swings, vaginal dryness, sleep disturbances, and irregular periods. Many women also experience changes in energy levels, weight, and libido during this time. Whatever you’re going through, I assure you that you’re not alone!

Hormone Replacement

What is bioidentical hormone replacement therapy (BHRT)?

Answer: Bioidentical hormone replacement therapy (BHRT) involves using hormones that are chemically identical to those naturally produced by the body. These hormones are derived from plant sources and can be customized to match an individual’s unique hormonal needs.

How does BHRT differ from traditional hormone replacement therapy (HRT)?

Answer: BHRT differs from traditional HRT because it uses hormones that are structurally identical to the ones our bodies produce. Traditional HRT may use synthetic hormones, which are similar but not identical to natural hormones.

How do I know if my symptoms are related to a hormone imbalance?

Answer: Hormone imbalances may begin as tiny inconveniences that may not prompt seeking medical evaluation until the symptoms have impaired your quality of life and overall well-being. In addition hormone imbalance may be misdiagnosed as other conditions such as depression, anxiety, metabolic disorders, heart conditions, fatigue, high cholesterol, insulin resistance, amongst others. Determining if your symptoms are related to hormone imbalance begins with a simple lab test.

What are the benefits of BHRT?

Answer: BHRT can provide relief from menopause symptoms such as hot flashes, night sweats, mood swings, and vaginal dryness. It can also support bone health, improve energy levels, enhance libido, and promote overall well-being.

Is BHRT safe?

Answer: Yes! BHRT has been shown to be safe and effective for many women when prescribed and monitored by a qualified healthcare provider. Bioidentical hormones are considered safer because they are identical to the body’s own hormones, reducing the risk of adverse effects.

Are there any side effects of BHRT?

Answer: No, as long as they’re properly administered and monitored, there are NO dangerous side effects!

How long will I need to be on BHRT?

Answer: The length of bioidentical hormone replacement therapy depends on the individual health conditions and the type of hormonal imbalance. Due to their many positive health benefits and no dangerous side effects, topical bioidentical hormones and bioidentical hormone replacement therapy can be taken for a prolonged period of time and as long as you’d like to be on them.

Am I too old to be on BHRT?

Answer: The good news is that contrary to popular belief there is no upper age limit for hormone health. For women 65 and over, ovaries are no longer functional, but hormones are still very important for mood, brain health, bone health, energy, adding moisture to your tissues, sex drive and so much more. BHRT can extend longevity and really improve quality of life. So, you can still benefit from hormone balance and reverse many of the disadvantages that come from lack of hormones

Is BHRT covered by insurance?

Answer:Since hormone replacement is not a direct treatment of a disease (menopause is a natural life state, not a disease) in most cases insurance won’t cover BHRT. And unfortunately we don’t bill any insurance companies or fill out insurance paperwork. It is, however, possible to submit your receipts for reimbursement if your insurance covers preventative medicine and bioidentical hormone replacement.

Are there any studies on the effectiveness of BHRT?

Answer: Yes, there are! Here are the studies for your review: Click Here

Product Info

Do you have any GMOs, preservatives, artificial colors/flavors, or MSG in your products?

Answer: Absolutely not! We’re committed to providing you with the cleanest and safest products possible. Our formulations are free from GMOs, preservatives, artificial colors/flavors, and MSG, so you can trust that what you’re putting into your body is of the highest quality.

Where are your products created?

Answer: Our products are proudly made in the USA in state-of-the-art facilities that adhere to the strictest quality standards. All of our products are made at GMP certified facilities and are third party tested for purity and potency. This allows for precise quality documentation throughout the entire manufacturing process. All finished products go through rigorous quality assurance testing that exceeds federal regulations.

Are your products suitable for vegetarians or vegans?

Answer: Yes, we’ve got you covered! Many of our products are suitable for both vegetarians and vegans. We carefully select ingredients to create formulations that align with various dietary preferences, so you can enjoy the benefits of our products regardless of your dietary choices.

Are your products tested on animals?

Answer: All of our products are cruelty-free, non-GMO, and NEVER tested on animals. We’re also allergen-free. No Gluten. No Corn. No Soy. No Dairy. No Crap!

Can I take your products along with my prescription medications?

Answer: We recommend discussing any supplement use, including ours, with your healthcare provider, especially if you’re taking prescription medications. While our products are generally well-tolerated, it’s essential to ensure that they won’t interact with any medications you’re currently taking, for your safety and optimal health.

How long should I take your products to see results?

Results may vary from person to person, but many of our customers start experiencing the benefits within a few weeks of consistent use. To achieve the best results, we recommend giving our products at least 3 months of continuous use, as hormone health often requires time and consistency to rebalance.

Customer Support

Orders and Shipping

How can I cancel/change my order?

Answer: Simply contact us at support@glownaturalwellness with your name, email used when placing your order and the product name and we are happy to help you

How long before my product(s) arrive?

Answer: Generally shipments will take anywhere from 2 to 7 business days to be processed and shipped, and delivered. Sometimes supply chain and logistics issues can cause a delay, but you should have received an email after your order with an expected arrival date and tracking information. We suggest checking the spam folder of your email inbox in case it went there.

If you are still having trouble finding this information, please email us at support@glownaturalwellness.com so that we can help you.

Can I get my order sooner?

Answer: If you need special shipping arrangements, we may be able to accommodate that. However, all orders require at least 24 hours to process, package and ship. Contact us to see if we can help you at support@glownaturalwellness.com

What’s the return policy?

Answer:You may review our current policy for returns, refunds and cancellationshere.

Do you ship internationally?

Answer:Yes, we ship internationally. There is an additional shipping charge for international customers, and orders will naturally take a bit longer to arrive.

How do I change my subscription?

Answer:If you need help making changes to your subscription, feel free to contact us at support@glownaturalwellness.com

Customer Service

How do I contact customer support?

You can email us at support@glownaturalwellness.com, or call +1 (855) 928-4442. We’re here to help and will promptly assist you.

How long will it take for customer support to get back to me?

You should receive a response within 48 business hours.

Billing

How do I request a refund?

Answer: You may review our current cancellation and refund policy here.

If you need to cancel your subscription prior to the monthly or annual charge, simply send your request by emailing support@glownaturalwellness.com, or give us a call at +1 (855) 928-4442. We’re here to help and will promptly assist you.

How do I cancel my subscription to the Healthy Hormone Club?

You may benefit from working with our clinical team to answer your questions and address concerns you have about symptoms. You are welcome to book a complimentary 15-minute check-in call with one of our hormone specialists at any time to give them the opportunity to connect with you. They are here to help and want you to have the best experience in the program.
>> Click here to book your check-in call

However, if you still want to pursue cancellation, we request that you complete this questionnaire as a first step.
>> Click here to complete the questionnaire

Once the form is submitted, it will be reviewed and you will be contacted with the next steps.

If applicable, below is the return address to return your hormone creams.
ShipOffers
C/O Glow Natural Wellness
2701 Couchville Pike #100
Nashville, TN 37217

How do I cancel my subscription to the Glow Protocol?

You are allowed to cancel the GLOW Protocol at any time, no questions asked. Kindly submit your cancellation request by filling out this questionnaire, or call +1 (855) 928-4442 and we’ll cancel your subscription prior to the monthly or annual charge.

You may review our cancellation policy here.

Who do I contact about billing issues?

You can email us at support@glownaturalwellness.com, or call +1 (855) 928-4442. We’re here to help and will promptly assist you.

Tech Support

How do I log in?

If you are a Healthy Hormone Club member and want to log in to your patient portal:
The login page for Practice Better is https://my.practicebetter.io/#/signin
Your username is the email address you used to sign up
If you don’t remember your password, you can reset it at https://my.practicebetter.io/#/forgotpassword?email=

If you are a Glow Protocol, Metabolic Rehab, 7Day Hormone Detox, or DNA Made Simple member and want to log in to your member portal:
You can access your course by logging in at https://glow.thinkific.com/users/sign_in
Your username is the email address you used to sign up
If you don’t remember your password, you can reset it at https://glow.thinkific.com/users/password/new

If you need to log into any other course or portal, please contact us at support@glownaturalwellness.com, or call us at +1 (855) 928-4442, so that we can assist you promptly.

How do I contact tech support?

You can email us at support@glownaturalwellness.com, or call +1 (855) 928-4442. We’re here to help and will promptly assist you.